Privacy Policy
Effective Date: April 26, 2026
Last Updated: April 26, 2026
Network Products, Inc. (“NPI Connect,” “we,” “us,” or “our”) is the Mid and South Atlantic’s leading smart and sustainable building company, headquartered in Gaithersburg, MD, and Charlotte, NC. We are committed to protecting the privacy of every visitor, client, and partner who interacts with our website and services.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
1. Information We Collect
Information You Provide Directly
When you contact us, request a quote, or engage our design-assist services, we may collect:
- Name and job title
- Company or organization name
- Email address and phone number
- Project details and service requirements
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on the site
- Referring URLs and device information
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide requested services
- Deliver design-assist documentation, RFP support, and product recommendations
- Communicate project updates and follow-up information
- Improve the functionality and content of our website
- Comply with legal and regulatory obligations
- Send occasional updates about our products, services, or industry developments (with your consent)
We do not sell your personal information to third parties.
3. How We Share Your Information
We may share your information with:
- Technology partners and manufacturers (such as Legrand, Superior Essex, and others on our line card) only as necessary to fulfill a service request
- Service providers who assist with website hosting, analytics, and communications, under strict confidentiality agreements
- Legal and regulatory authorities when required by law or to protect our rights
4. Cookies and Tracking
Our website uses cookies to enhance your browsing experience and gather analytics data. You may adjust your browser settings to decline cookies, though some features of the site may not function as intended.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by applicable law. When data is no longer needed, we securely delete or anonymize it.
6. Data Security
NPI Connect implements industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. While no method of transmission over the internet is 100% secure, we take reasonable steps to safeguard your data.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
8. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Opt out of marketing communications at any time
- Request that we restrict or limit how we use your data
To exercise any of these rights, please contact us using the information below.
9. Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of the page. We encourage you to review this page periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Network Products, Inc. (NPI Connect)
Gaithersburg, MD | Charlotte, NC
Phone: (301) 548-0300
Solutions Since 1986
“NPI took the time to fully understand our operational requirements and long-term goals before developing our infrastructure plan. Their team provided clear, practical design documentation that helped us make informed decisions and move forward with confidence. The process was well organized, and the solutions delivered were reliable, scalable, and aligned with our environment.”